Privacy Policy

How we handle your personal data

1. Data Controller

Kove Jewelry s.r.o. is the data controller for personal data collected through this website. Contact: info@kove.jewelry

2. What Data We Collect

We collect personal data necessary to process your orders and communicate with you, including: name, email address, phone number, shipping address, and order details.

3. Why We Collect Data

We collect and process your personal data for the following purposes: • Processing and fulfilling your orders • Communicating about your orders • Providing customer support • Sending invoices and order confirmations • Complying with legal obligations

4. Legal Basis

We process your data based on: • Performance of contract (order processing) • Legal obligations (accounting, invoicing) • Legitimate interest (customer service)

5. Data Storage

We retain your personal data for as long as necessary to fulfill the purposes outlined above and to comply with legal requirements (typically 10 years for accounting records).

6. Data Sharing

We do not sell your personal data. We may share your data with service providers who help us fulfill orders (shipping companies, payment processors) under strict confidentiality agreements.

7. Your Rights

Under GDPR, you have the right to: • Access your personal data • Rectify inaccurate data • Request deletion of your data • Object to processing • Data portability • Lodge a complaint with a supervisory authority

Contact for Privacy Matters

For questions about privacy or to exercise your rights:

info@kove.jewelry